【購物須知】 請在購買前務必詳閱 在眾多作品中，感謝您找到我們。 為了與您完成一次愉快且順利的交易， 我們有幾項重要事項需向您說明。 敬請您於購買前撥冗詳閱以下內容， 並在充分理解後再行下單，感謝您的配合與支持。 自３月起，我們開始提供海外配送服務。 目前先開放台灣與韓國。 未來也希望能將這份心意送到更多國家， 歡迎來自其他國家的朋友隨時與我們分享與聯繫。 ＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿ 【重要】致台灣顧客：關於EZ WAY實名認證與預先委任制度 為配合台灣海關自2026年3月1日起實施的全新「預先委任」制度，從海外寄往台灣的包裹，收件人必須操作「EZ WAY 易利委」APP進行確認，否則包裹將無法通關並可能被退運。 請務必注意以下事項： 1、實名認證： 請確保您在下單時填寫的「收件人姓名」與「手機號碼」，與您在EZ WAY APP上註冊的資料完全一致。 2、主動確認： 當包裹抵達台灣海關時，您的手機會收到APP推播通知。請務必點擊**「申報相符」**完成委任，海關才會開始辦理通關程序。 3、避免延誤： 若未及時完成APP操作，包裹將滯留於海關，敬請配合以確保您的商品順利送達。 ■ 出貨時間說明 • 預購商品：自付款完成日起，最長需約 1 個月出貨。 （因製作進度不同可能提前或延後，恕無法個別回覆確切出貨日期。） • 一般商品：自付款完成日起 20日內出貨。 ※若同時購買【預購商品】與【一般商品】， 將待預購商品完成後一併寄出。 建議您預留充足時間後再行下單，感謝您的理解與支持。 ※商品將依照訂單順序陸續出貨。 如有急需，請務必於【下單前】透過聯絡表單與我們聯繫。 ■ 退換貨與關稅說明 • 由於為海外配送，商品恕不接受退換貨，敬請見諒。 • 若產生關稅或其他進口相關費用，將由買家自行負擔。 ■ 配送方式說明 • 本店採用 EMS 國際快捷寄送。 • 商品出貨後，將寄送出貨通知。 • 通知信中會附上追蹤號碼，方便查詢配送狀態。 • 收件地址請務必以英文填寫。若使用其他語言填寫，將無法辦理國際配送，訂單將會被取消，敬請見諒。 ■ 運費說明 • 除商品金額外，需另行支付運費。 ・關於運費　台灣／韓國　2,000日圓。 • 無論商品尺寸或購買數量多少，皆為相同運費。 • 若購買多件商品並希望合併寄送，請務必於同一次下單完成結帳手續。 ■ 聯絡我們 • 如有任何疑問，請透過聯絡表單與我們聯繫。 • 透過表單送出的訊息，將不以電子郵件回覆，而是於網站內的訊息頁面回覆，通常會在 3日內回覆。 • 若您表示「未收到回覆」，請先確認網站內的聯絡紀錄。 ※如有任何疑問，請透過下方聯絡表單與我們聯繫。 https://darekamade.stores.jp/inquiry ※若因特殊情況導致出貨延遲，我們將另行寄送電子郵件至您所登記的信箱通知您。 請務必將「[email protected]」設定為可接收信件的安全寄件者， 以避免系統信件被歸類至垃圾郵件匣。 ■ 付款方式 信用卡付款 / PayPal 付款 / Amazon Pay 付款 • 本店為日本網站，屬於海外交易。 • 付款將以日圓（JPY）計算，實際扣款金額依發卡銀行匯率為準。 • 依發卡銀行規定，可能產生海外交易手續費，相關費用需由買家自行負擔。 • 若付款失敗，請聯繫您的發卡銀行確認是否已開啟海外交易功能或完成相關驗證。 ・若購買者姓名與信用卡持卡人姓名不一致，訂單將自動取消。 ■ 商品說明 • 商品頁面所展示之照片為樣品示意。 • 所使用的配件在形狀與色澤上可能略有個體差異。 • 此為手工製作商品特有的質感與風格，敬請理解。 • 每件商品皆為手工製作完成，無法達到量產品般的絕對完美。 若對細節要求較高或追求完美者，請審慎考慮後再行購買。 • 商品如受到強烈撞擊可能導致損壞，請小心使用與妥善保管。 ■ 取消與訂單變更說明 • 訂單一經確認後，恕不接受任何內容變更或取消申請，敬請見諒。 ■ 配送與重新寄送說明 • 若因收件地址填寫錯誤、長期不在或拒收等原因， 導致商品被退回本店， 重新寄送之運費將由買家自行負擔（貨到付款）。 • 請務必確認收件地址填寫正確，以避免影響配送。 （屆時將無法提供退款，敬請見諒） ＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿＿ 【Shopping Guide】 Please Read Carefully Before Placing Your Order. Thank you for finding us among so many beautiful creations. In order to ensure a pleasant and smooth shopping experience, we kindly ask you to read the following information carefully before placing your order. We truly appreciate your understanding and support. Starting in March, we began offering international shipping. Currently, we ship to Taiwan and South Korea. We hope to share our pieces with more countries in the future. If you are located elsewhere, please feel free to reach out to us anytime. ■ Shipping Schedule Pre-order items: Shipping may take up to approximately one month from the date of payment. (Depending on the production process, shipping may be earlier or later. We are unable to provide individual shipping date confirmations.) Regular items: Shipped within 20 days from the date of payment. If both pre-order and regular items are purchased together, the order will be shipped once all pre-order items are ready. We kindly recommend placing your order with sufficient time in advance. Thank you for your understanding. Orders are shipped in the order they are received. If you need your item urgently, please contact us via the inquiry form before placing your order. ■ Returns, Exchanges & Customs • As this is international shipping, we are unable to accept returns or exchanges. • Any customs duties, import taxes, or related fees are the responsibility of the buyer. ■ Shipping Method • We ship via EMS (Express Mail Service). • A shipping notification will be sent once your order has been dispatched. • The tracking number will be included in the notification email. • Please make sure to enter your shipping address in English. If it is written in another language, we will be unable to process international shipping and your order will be cancelled. Thank you for your understanding. ■ Shipping Fee • Shipping fees are charged separately from the product price. • Shipping Fee Taiwan / South Korea: 2,000 JPY • The shipping fee remains the same regardless of item size or quantity. • If you wish to combine multiple items in one shipment, please complete the purchase in a single order. ■ Contact Us • For any inquiries, please contact us via the inquiry form. • Messages sent through the form will be replied to within the website message page (not by direct email). We usually respond within 3 days. • If you believe you have not received a reply, please check your message history on the website first. ※For any inquiries, please contact us via the inquiry form below: https://darekamade.stores.jp/inquiry ※If shipping is delayed due to special circumstances, we will notify you via email to your registered address. Please add [email protected] to your safe sender list to prevent emails from being sent to your spam folder. ■ Payment Methods Credit Card / PayPal / Amazon Pay • This is a Japanese online store, and all transactions are processed internationally. • Payments are processed in Japanese Yen (JPY). The final charged amount depends on your card issuer’s exchange rate. • Depending on your card issuer, overseas transaction fees may apply. These fees are the responsibility of the buyer. • If your payment fails, please contact your card issuer to confirm that overseas transactions are enabled and that any required verification has been completed. • If the purchaser’s name differs from the credit card holder’s name, the order will be automatically cancelled. ■ Product Information • Product photos shown on the website are sample images. • Due to the nature of the materials, slight variations in shape and color may occur. • These variations are part of the unique charm of handmade products. Each item is carefully handcrafted and may not have the absolute perfection of mass-produced products. If you are highly sensitive to fine details or seeking flawless uniformity, please consider carefully before purchasing. • Strong impact may cause damage. Please handle with care. ■ Order Changes & Cancellations • Once an order has been confirmed, we are unable to accept cancellations or changes. Thank you for your understanding. ■ Failed Delivery & Reshipment • If a package is returned to us due to an incorrect address, long-term absence, or refusal to accept delivery, the reshipping fee will be charged to the buyer (cash on delivery). • Please ensure that your shipping address is entered correctly. In such cases, refunds cannot be provided.